Do you offer free quotations?
Yes we offer free quotations – Any distance – Any time
What colours are available?
All and any colours are available in both PVCu and Hardwood
Is it colourfast?
Yes – The colour is designed to last 30 years
What maintenance would be required?
PVCu windows are totally maintenance free. Hardwood windows maintain their looks better if the exterior varnish is maintained every seven years
How long do they last?
Most people change their windows any time after about ten years but our windows are designed to last a a minimum of thirty years
What guarantee/ insurance will I receive?
Manufacturer’s Guarantees are for a one year period and if we carry out the installation the Guarantee is extended to ten years with an insurance backing to the guarantee
How long will delivery likely be?
Our normal delivery/installation period is around three to five weeks from date of order.
The duration of an installation varies according to the size of the project
How secure are the windows?
All our windows and doors are extremely secure having internal glazing and hidden bolt systems
How responsive are you to telephone calls, other than sales enquiries?
We reply to all telephone messages, on whatever subject, almost immediately if possible and certainly within twenty four hours if you cannot be reached immediately
Will your windows help insulate my home and cut fuel costs?
Yes, all our windows are fitted with up to the minute specification double glazing systems based on the insulation properties now required by current Building Regulations making them the greenest available
I hope the FAQ above has been helpful, if you have any other questions please do not hesitate to contact me using the contact button on the left. Many thanks. Ray Payne (Proprietor of CO & W also trading as Payne’s of Glass).